One of the assignments was to do selected chapter summaries of the Losey, Meisinger & Ulrich book...here are my reviews:
Section V Summary - Rethink Organizations as Capabilities Not Structures
The message behind this section is just as the title says--focus on the
capabilities of the organization, not the
structure of the organization.
Chapter 25 - What Really Works: HR's role in building the 4+2 Organization
This chapter points out that there are 8 key corporate practices that
align with strong companies or companies that are overcoming
challenges. These 8 practices are divided into 4 key foundational
practices and 4 complimentary practices
Foundational Practices: 1) A Focused Strategy with a clear and focused
set of shared goals, 2) A Flawless Execution supporting their key
customers while maintaining productivity and costs, 3) A Performance
Culture that is meaningful to all employees that allows them to grow
and contribute to the bigger picture, and 4) A Fast/Flexible
Organization that simplify work and reduced bureaucracy.
Complimentary Practices: 1) Holding onto & hiring talented
employees, 2) Keeping key leaders & corporate directors focused. 3)
Finding and making innovative market or industry moves, and 4)
Organizational growth including partnerships and acquisitions.
It is a winning company strategy to target and succeed with the 4 key
foundational practices...few companies can succeed without mastering
ALL 4 of these. Also, the strongest companies master at least 2 of the
complimentary practices. That's the meaning of the "4+2 Organization"
that this chapter touts. But it's not always easy for firms to do this.
The chapter charges HR organizations to help firms achieve this 4+2
model to ensure the success of their respective firms. HR needs to be
more engaged in Organizational Design, managing transformations, and
other parts of the 4+2 model, and not just things like cultural change
or corporate strategy.
--cj
Chapter 26 - Human Resources' New ROI: Return On Intangibles
Intangibles are a critical, yet hidden part of a company's value. This
article points out 6 actions the HR departments can take to develop and
reinforce the value of these intangible resources. While "...it is not
the Holy Grail, it offers a different path..." to link HR and its
assets to shareholder value.
- Become Investor Literate
- Understand why
people investin the firm: 1) Know the top 5 shareholders, 2) Why did
they choose to invest in the firm, 3) How is the firn's current P/E
ratio conpared to history, 4) Who are the major analysts that follow
the firm, 5) Are the investors involved in HR practices of the firm,
and 6) is the Board's governance model solid?
- Understand the Importance of Intangibles
- Based
on market value over the last 15 years, intangibles are an increasingly
large portion of a firm's value. Faith in leaders help drive up and
keep the intangible values high. Also, faith in the general workforce
can drive up intangible value.
- Create a Framework for Organization and People Practices That Increase Intangible Value
- Key
strategic steps for building intangible value by: 1) Keeping promises,
2) Have a compelling growth strategy, 3) Building core competencies
(R&D, etc.) that support intangibles, and 4) increase people and
org values such as talent, mindset, leadership, etc.
- Highlight the Importance of Intangible Value to Total Shareholder Return
- Determine if the P/E ratio is solid and make sure shareholders know it.
- Conduct an Intangibles Audit That Assess Where Leaders Should Focus Value Creation
- Determine how to best audit the intangibles and be able to identify and report on them
- Align HR Practices and Investors
- Get
investors (stockholders, etc.) involved in helping select and determine
compensation models for key executives...helps to improve the
intangibles and tie it to the market.
--cj
Chapter 33 - The Dual Theory of Human Resource Management and Business Performance: Lessons for HR Executives
There are two distinct types of workforces -- "core" and "periphery".
The core work force is usually 1) employed full-time, 2) paid a regular
salary or wage, 3) covered by fringe benefits, 4) get training &
development, and have 5) career promotion opportunities, 6) participate
in decision-making, 7) has been carefully selected, 8) has employment
security, 9) some performance-based pay, and is 10) regularly provided
business updates. The peripheral work force is 1) part-time, temporary,
contract, vendored, and/or outsourced staff, are 2) generally paid a
fixed wage, salary or lump sum, 3) not covered by fringe benefits, 4)
have little/no training or development, 5) have no promotion
opportunities, 6) does not participate in decision-making, 7) has
little performance-based pay, 8) no job security, and 9) gets no
business-specific information. Consider core to be the "investment"
staffing and the periphery to be the "cost control" staffing
Both types of staff have positive effects on business performance. So
an important lesson for HR executives is that a business should find
the optimal blend of these type of staffing strategies to help manage
profit and control expenses. Based on a number of surveys and firms
that were analyzed, using just a single model was not as effective as
having an ideal blend of around 2/3 core and 1/3 periphery. But, when
looking at globalization, there are countries in which certain "core"
practices apparently “don’t fit” because they run afoul of cultural
values, custom, history and legal constraints. On the other hand
"periphery" practices, such as part-time, fixed contract and outsourced
employment, don’t appear to fit well with many nations, so one size or
set of best practices does not fit all.
This model of staffing needs to be further analyzed and HR
organizations need to become engaged with working with corporate
management to assess and influence the right hiring model.
--cj